Most frequently asked questions
Here are the most common questions a trader would normally ask us or consider to ask before opening an account with us. For more information on help resources related to otcmarkets and the products we offer, simply type your question below or visit our live chat service.
otcmarkets offer two types of accounts, Standard account and our market leader, Raw Spread account.
Raw Spread Account: This account shows the raw inter-bank spread received from our liquidity providers. There is a commission charge of $7 per standard lot round turn.
Standard Account: We do not charge a commission on Standard accounts but instead, there is a mark up on the spread by 0.8 pip above the raw Inter-bank rate received from our Liquidity providers.
Further information about the different types of trading accounts available can be found on our trading accounts overview page.
otcmarkets has two MetaTrader account types, a Standard account and our market leading, The Raw Spread account. otcmarkets does not charge a commission on Standard accounts but instead applies a spread mark up of 0.8 pip above the Raw inter-bank prices received from our liquidity providers. otcmarkets Raw Spread account shows the raw inter-bank spread received from our liquidity providers. On this account we commission of $7 per standard lot round turn.
Below are commission rates for different base currency accounts:
| AUD | 7.00 round turn |
| USD | 7.00 round turn |
| EUR | 5.50 round turn |
| GBP | 5.00 round turn |
| SGD | 9.00 round turn |
| JPY | 700.00 round turn |
| CHF | 6.60 round turn |
| NZD | 9.00 round turn |
| HKD | 54.25 round turn |
otcmarkets allows clients to open an account with as little as EUR €200 or currency equivalent.
Our mission is to provide traders with the lowest spreads and fastest executions possible across over 2,500 CFD products including Forex, precious metals, stocks, futures and other commodities. We have invested heavily in technology and establishing strong relationships with some of the largest and most reliable price providers in the market.
We recommend you to view our wide range of products on the trading pricing spreads page.
We also strongly suggest to thoroughly read our Terms and Conditions.
In order to provide you with better price certainty and to ensure fast execution speed we do not hedge each and every position with our hedge counterparties. This also prevents problems which may occur with one limb of the trade which has an impact on the other, if each individual transaction were to be hedged. We do this in order to provide you with a better overall trading experience.
Opening a live trading account with otcmarkets is simple.
Please follow these steps to get started:
- Fill the online registration form to create an otcmarkets profile
- You will receive an email containing a link to verify your email
- Verify, complete the application and submit your documents
- Get approved and receive your approval email
- Login into your otcmarkets Trader’s Portal and create a live MT4 account
- Fund your account and start trading
How do I get help?
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Questions about otcmarkets
Opening a live trading account with otcmarkets is simple.
Please follow these steps to get started:
- Fill the online registration form to create an otcmarkets profile
- You will receive an email containing a link to verify your email
- Verify, complete the application and submit your documents
- Get approved and receive your approval email
- Login into your otcmarkets Trader’s Portal and create a live MT4 account
- Fund your account and start trading
Before a client can trade with us for the first time on a new account (even when they have previously held an account), we need to perform identity and residential address verification. Moreover, as part of the due diligence process, you may be required to provide proof of your residential verification and certain information regarding the payment method you wish to use to fund your account.
Our requirements for identity verification may include the following:
1) A government issued identification document that contains all the following information:
- Clear Coloured Photo
- Identification document number
- Full name
- Date of birth
- Date of expiry
2) A residential verification document, displaying your full name and address. The residential verification document should be issued by a financial institution, utility company, government agency or a judicial authority and can be one of the following:
- Bank statement
- Credit card statement
- Electricity bill
- Water or gas bill
- Council tax bill
- Tax letter
- Landline bill
- Television services bill, or
- Internet bill
Once we receive your application with the required documents, your account will be processed within 2 business days.
By trading, with a regulated firm is that you know you are contracting with a reliable provider in a regulated environment, which has stringent rules and regulations designed, in particular, to protect the interest of retail clients.
- Austria
- Bulgaria
- Croatia
- Cyprus
- Czech Rlipublic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Iceland
- Ireland
- Italy
- Latvia
- Liechtenstein
- Lithuania
- Luxemburg
- Malta
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
otcmarkets takes serious precautionary measures to ensure that your personal details are held in absolute confidence. Your passwords are encrypted, and your personal details are stored on secure servers and cannot be accessed by anyone, with the exception of a very small number of authorised members of staff.